ShippingWe aim to dispatch orders within 2 working days (Monday to Friday). UK delivery 1-3 working days by 1st class Royal Mail under £35, DHL over £35.European Union delivery 3-5 working days by DHL Rest of world delivery 5-7 working days by DHL RETURNS If you are unhappy with your purchase, please return it within 28 days and we will fully refund you. It must be unworn and in its original packaging with its swing tag on. It is always best to send goods by recorded or special delivery and retain the proof of postage. Any items which are returned will be at your own expense and Jo Gordon Ltd cannot be liable for any goods that do not reach us. Any returned orders from outside the UK need to be marked: "Returned British Goods and No VAT or Duty Due" so that no taxes are levied. Please return to Jo Gordon Ltd. 7 Druce Road, London, UK, SE21 7DW. Tax & DutyOrders delivered outside of the United Kingdom are shipped inclusive of duties and tax. Local duties, taxes and shipping are payable at the checkout.ReturnsIf you are unhappy with your purchase, please return it within 28 days and we will fully refund you. It must be unworn and in its original packaging with its swing tag on. It is always best to send goods by recorded or special delivery and retain the proof of postage. Any items which are returned will be at your own expense and Jo Gordon Ltd cannot be liable for any goods that do not reach us. Any returned orders from outside the UK need to be marked: "Returned British Goods and No VAT or Duty Due" so that no taxes are levied. Please return to Jo Gordon Ltd. 7 Druce Road, London, UK, SE21 7DW.
We aim to dispatch orders within 2 working days (Monday to Friday). UK delivery 1-3 working days by 1st class Royal Mail under £35, DHL over £35.European Union delivery 3-5 working days by DHL Rest of world delivery 5-7 working days by DHL RETURNS If you are unhappy with your purchase, please return it within 28 days and we will fully refund you. It must be unworn and in its original packaging with its swing tag on. It is always best to send goods by recorded or special delivery and retain the proof of postage. Any items which are returned will be at your own expense and Jo Gordon Ltd cannot be liable for any goods that do not reach us. Any returned orders from outside the UK need to be marked: "Returned British Goods and No VAT or Duty Due" so that no taxes are levied. Please return to Jo Gordon Ltd. 7 Druce Road, London, UK, SE21 7DW.
Orders delivered outside of the United Kingdom are shipped inclusive of duties and tax. Local duties, taxes and shipping are payable at the checkout.
If you are unhappy with your purchase, please return it within 28 days and we will fully refund you. It must be unworn and in its original packaging with its swing tag on. It is always best to send goods by recorded or special delivery and retain the proof of postage. Any items which are returned will be at your own expense and Jo Gordon Ltd cannot be liable for any goods that do not reach us. Any returned orders from outside the UK need to be marked: "Returned British Goods and No VAT or Duty Due" so that no taxes are levied. Please return to Jo Gordon Ltd. 7 Druce Road, London, UK, SE21 7DW.
Looking after your knitwear These simple instructions explain the best waysto look after your knitwear so that it will continueto serve you well for many years.Washing and dryingWe recommend dry cleaning, however you can hand-wash carefully using the following instructions:Hand wash in cold water with a specialist wool detergent. Look out for a Woolmark symbol on the packaging. We don’t recommend using a washing machine, as your knits could shrink. Press out excess water in the sink, then gently press between a folded towel to soak up more water, do not wring out. Lay flat to dry, away from direct heat.Avoiding moths! Moths are a fact of life but there are preventions that you can take to avoid them. Woollens should be clean before storing as moths love to munch on a food stain. We suggest placing each piece into individual ziplock freezer bags before packing away for the summer months.Moths love a dark, still, dusty corner. It is helpful to keep your drawers and wardrobe clean and dust free. Give them a regular vacuum.Keep your wardrobe and drawers shut. There are natural repellents available. For more information, try www.mothprevention.com.
We recommend dry cleaning, however you can hand-wash carefully using the following instructions:Hand wash in cold water with a specialist wool detergent. Look out for a Woolmark symbol on the packaging. We don’t recommend using a washing machine, as your knits could shrink. Press out excess water in the sink, then gently press between a folded towel to soak up more water, do not wring out. Lay flat to dry, away from direct heat.
Moths are a fact of life but there are preventions that you can take to avoid them. Woollens should be clean before storing as moths love to munch on a food stain. We suggest placing each piece into individual ziplock freezer bags before packing away for the summer months.Moths love a dark, still, dusty corner. It is helpful to keep your drawers and wardrobe clean and dust free. Give them a regular vacuum.Keep your wardrobe and drawers shut. There are natural repellents available. For more information, try www.mothprevention.com.
